Information technology opens up brand-new possibilities in retail
Sustainability has arrived in retail

Ursula Drost, Managing Director Business Consulting Network International
March 25, 2011

Retail trends are driven by cutting-edge technologies such as RFID, digital signage, smart supply chains and smart shopping. Analytical tools for social media are being developed and deployed in an attempt to render consumer behavior as predictable as possible. The purchasing process itself is undergoing a revolution as it moves gradually toward automation. Meanwhile, customers are having their own impact on retail through their new-found awareness of strict sustainability.

Read more about:
· Procurement and purchasing—automatic and digital
· Sea change for shopping
· Digital signage
· Fully automatic shopping
· Point of sale: LEDs are here to stay
· Sustainability
· Social media in retail