Everything is interconnected

Edmund Hain, Managing Director, Business Consulting Network International

September 14, 2010. For some companies, business process management (BPM) means using graphics programs to map their processes. Other companies interpret BPM as the integrated implementation of all business processes in the in-house IT system. To achieve the full performance benefit and advance the goal of business excellence, the latter approach is needed. But this requires a deep, mutual understanding between a company’s business and IT teams. With the right approach, even the most complex business processes can be managed automatically, growth can be achieved without expanding the workforce, and companies can move with flexibility and agility to position themselves in an intense competitive environment.